FAQ

 

How can I update my website or blog content?

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I provide a content management system for all of the sites, which allows for you to update your site without any css, php, or html knowledge. If you are not familiar with content management systems, I will provide a basic tutorial on how to update your content. If you have a site which you are not planning to update frequently, you will probably not need a content management system, and in case you need to update some small details on your website, ChavonNachelle can do that for you.

How much will a website cost me?

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The price of your website depends on its’ size, complexity and the needed functionality. A small static website’s price can start from $500, whereas a big portal or a full eCommerce website with multiple pages may cost from $2000 and higher. When you submit all the details about the web site I will be able to properly evaluate needs and provide you with an affordable price for your specific need.

How does the order process go?

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  1. Once a client orders a services/packages, a email response will be made to confirm the final price.
  2. After that, the client pays 50% of the final price, and then the design process begins.
  3. When the client is satisfied with the result, the site will be ready to go live.
  4. Once the site is ready to go live, the client has to deposit the remainder 50% of total cost.
  5. Then site goes live and the client gets support for the number of days agreed.

How does the design process go?

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  1. Once you chosen me to work on your project, you will receive a questionnaire and proposal to confirm all the details.
  2. After that, the layout work begins.
  3. When the layout is complete, it’s sent to you for approval. If you unlike the layout, I will do 3 revisions for free, and after that any additional revisions will be charged on the basis of $30/hour.
  4. Once the layout is approved, the site is coded, cross-browser testing is performed, SEO-optimization takes place and dotting all “i’s” and crossing “t’s” to make sure all thing are working properly. While the site is in the developmental stage, I will have the site at my server, where only you and I can view it, revise it and work on it. The site will go live when it’s 100% completed.
  5. Once the site is coded and functional, I’ll show you the results to get your approval
  6. When we get your final “go-ahead”, the website will be ready to go live, we can install it for you and will provide from 2 weeks to 2 months of free support.

Do you redesign existing websites or blogs?

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Sure. I’ll be happy to create a better look for your website or blog, enhance its’ functionality and structure. You are welcome to request a redesign quote from at the request a quote page, and I’ll get back to you right away.

I need to update my existing website or blog, can you help me?

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Yes, I can help you update the site and provide monthly maintenance, if needed.

How can I update my website or blog content?

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I provide a content management system for all of the sites, which allows for you to update your site without any css, php, or html knowledge. If you are not familiar with content management systems, I will provide a basic tutorial on how to update your content. If you have a site which you are not planning to update frequently, you will probably not need a content management system, and in case you need to update some small details on your website, ChavonNachelle can do that for you.

What if I dislike the design?

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It’s my utmost priority to always pay attention to all the details you provide prior to the beginning of the site’s design. In case you don’t like the first design we create, we will do 3 revisions free of charge. If you need more revisions, each revision will be based on our hourly rate of $25/hour. Based on my experience of creating sites for different clients, 99% of my clients were happy with the design and didn’t need more than 2 revisions. And I hope the same for you!

Do I provide images for my site or will you do that for me?

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If you have specific images you need to be used, yes you would provide those. If you have an online shop, the images of your products would be needed in the beginning or in the first half of the project. In case you want ChavonNachelle to find the images for your site – we can do that too with the use of professional stock images’ sites, where images are purchased for your site in top quality.

Will everyone see my website or blog the same?

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ChavonNachelle designs websites and blogs with always considering that different people use different browsers with different screen resolutions. Before your website goes live, I make sure it looks consistent in all the popular browsers and screen resolutions.

Will my website or blog be Search Engine friendly?

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Yes, I create clean-coded and W3C compliant websites, with SEO-optimized code, which makes your sites easy to be accessed by every search engine.

In which format should I provide images and text for my website or blog?

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You can provide the text files in any type of text format (preferably .txt, .rtf, .doc, .docx) as long as the text is not an image and is able to be copied. Images should be in the best quality as possible (.psd, .jpeg. png, .gif, etc.).  Please do not provide images in a Microsoft Word Document.

I want to provide a strong web presence for myself and/or my own business. Where do I begin?

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Let’s get started! Your online identity should be taken to a high level to meet your and ChavonNachelle is for your to begin that goal, please request a quote, specifying all the details about your vision. You can also download the questionnaire, which will help you with detailing your goals and allowing for me to understand all the details about the site you are planning to have completed.

Can payments be accepted on my website or blog?

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Yes. There are various applications available, which will make this possible. If you are planning to have an online shop, the payments’ module will be supplied together with the shopping cart software. If your site is not a shop, but you would like to sell a couple of items, we can also integrate the necessary scripts or plugins  for accepting payments.

Can you copy a design for my site from another site?

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I do not copy or reproduce web designs created by others, since this is against the copyright law. However, if you have ideas from another site you would to see incorporated in your site, by all means let me know.

Once complete, who is the owner of the website or blog?

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Once the site goes live, I submit all the files to you and you become the owner of your website. All the files are under your ownership, therefore if you choose to get another design for your site in the future, your free to use these files.

What aftersales services do you extend?

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2 weeks up to 2 months of free support is provided, website maintenance (on the basis of $25/hour or a set fee per month). I’m always available online, and should you have any question about your website or a need for additional work, I’ll be happy to help you.